How It Works
Here's exactly what happens from the moment you sign on to the moment your back-office is running on autopilot — and what keeps running after that.
Getting Started
Most clients go from sign-up to a fully running back-office in under seven days. The only time we need from you is one short setup call — everything else is on us.
Setup Call
One call, 30–45 minutes. We gather your services, availability, tone, and booking preferences. No technical knowledge required from you.
We Build It
We configure your missed call response, booking calendar, follow-up sequences, and all workflows specific to your business. Nothing generic.
You Go Live
Within the week, your back-office is active. Missed calls start getting responses. Enquiries get followed up. Bookings start coming in.
It Keeps Running
No ongoing work from you. We monitor, adjust, and manage the system. You focus on delivering the work. We handle everything around it.
The System
Six things running simultaneously, all day, every day — from the moment a lead tries to reach you to the moment they rebook and refer someone new.
Inquiry Captured
Every missed call or web form gets an instant response — under 60 seconds, day or night. A booking link is included in every reply.
All PlansAppointment Booked
Clients book themselves online using your live calendar. Confirmations go out automatically. Reminders reduce no-shows without you making a call.
All PlansFollow-Up Runs
Leads that don't respond immediately get followed up over 7 days — multiple touches, automatic. No manual tracking. No leads falling through the cracks.
All PlansInvoice Sent
After every job, a quote or invoice goes out by text. Client pays online through a secure link. You get notified when it clears. No chasing.
Growth & AboveReview Requested
Every completed job triggers a review request — timed right, worded well, and routed to the platforms that matter most for your business.
Expansion & AboveClient Retained
Lapsed clients get re-engagement messages at 30, 60, and 90 days. Referral asks go out at the right moment. Your existing list keeps producing revenue.
Expansion & AboveStage by Stage
Every stage runs automatically. Here's the detail behind what's actually happening — so you can see exactly what your back-office is doing while you focus on the job.
Missed call or enquiry received
Via phone, web form, or DM
SMS response sent automatically
Under 60 seconds, with booking link
Client books or enters follow-up
Self-service calendar or nurture sequence
The moment someone tries to reach you — whether you're on a job, in a meeting, or off the clock — they get a response. Under 60 seconds. With a booking link. Before they have time to try the next name on Google.
Lead doesn't respond — sequence starts
Multi-touch, 7-day window
Follow-ups sent at optimal intervals
Days 1, 3, and 7 — automatic
Lead converts or opts out cleanly
Booked, or removed from sequence
A lead going quiet doesn't mean they're not interested. It means they got busy. TradesDen follows up automatically over 7 days — so you never lose a job to a follow-up you forgot to send.
Invoice sent by text after job
Client pays online — no chasing
Review request sent across platforms
Google, Facebook, Yelp & more
Reactivation & referral asks run
At 30, 60, and 90 days post-job
After every job, your back-office runs a post-job sequence — invoice, review request, and a reactivation campaign that keeps clients coming back and asking others to do the same.
Ready to See It?
Dial the number below. You'll reach our back-office live — that's the product, already running. No sales pitch. No 45-minute demo. Thirty seconds and you'll know if it's right for you.
647-584-7766Takes 30 seconds. No commitment required.
Starter: 7-day free trial. Growth & Expansion: 14-day free trial. No credit card required.
Serving service businesses
across North America