The back-office for service businesses
TradesDen captures the leads already coming in, fills your empty calendar, brings past clients back, and grows the ones you already have — all without you doing any of it.
Experience the back-office before you buy it. Takes 30 seconds.
Capture — Missed call, Mike R.
SMS reply + booking link sent automatically
Replied in 38 sec
Fill — 3 new leads booked this week
Outreach ran. Prospects responded. Calendar filled.
Slots filled
Retain — Sarah L. re-booked
Last job: 4 months ago. Reactivation sent.
Re-booked
Upsell — Maintenance plan sold
Post-job follow-up sent. Upgrade accepted.
+$340 / year
The Reality
Most service businesses are losing money from four places at once — and only ever try to fix one of them. The leads you don't capture. The calendar you don't fill. The clients you don't keep. The revenue you leave on the table after every job.
01 — Capture
They don't leave a voicemail. They find the next name on Google and book them before you even see the missed call.
02 — Fill
You wait. Maybe post something. Hope the phone rings. Meanwhile the revenue from those empty slots is gone forever.
03 — Retain
Not because they were unhappy. Because six months passed and nobody reached out. Someone else stayed in touch. You didn't.
04 — Upsell
After every job there's a next logical offer — a plan, an upgrade, a referral ask. Most businesses never make it. That revenue disappears quietly, every single time.
How It Works
TradesDen plugs all four leaks simultaneously. Every stream runs in the background — fully managed, nothing for you to touch — from the moment a lead tries to reach you to the moment they rebook and refer someone else.
Inquiry Captured
Every missed call or web form gets an instant response — under 60 seconds, day or night.
All PlansAppointment Booked
Clients book themselves online. Confirmations and reminders go out automatically.
All PlansFollow-Up Runs
Leads that go quiet get followed up until they convert or opt out. No manual tracking.
All PlansInvoice Sent
Quotes and invoices sent by text after the job. Clients pay online. You get notified.
Growth & AboveReview Requested
Every job triggers a review request — timed right, worded well, routed to Google.
Expansion & AboveClient Retained
Lapsed clients get re-engaged. Referral asks go out at the right moment. Your list keeps producing.
Expansion & AboveNot Software. Not an Agency.
Most solutions give you a platform to figure out yourself, or an agency that charges you for output. TradesDen is different — it runs invisibly in the background, doing the work a full-time back-office team would do, at a fraction of the cost.
Done For You
We build it, configure it, and run it. You don't log in to anything, learn any software, or attend a training session. You make one call with us — we handle everything from there.
Invisible Infrastructure
Bookings come in, follow-ups go out, invoices get sent, reviews get requested — all without you lifting a finger. It runs 24 hours a day, seven days a week, in the background of your business.
Runs While You Work
Whether you're on a job site, in a session, or off the clock — your back-office never stops. Every lead gets a response. Every client gets followed up. Every invoice gets sent. You focus on the work. We handle the rest.
The Platform
Three stages. Six capabilities. All running without any involvement from you. Here's what's happening inside your back-office while you focus on the job.
What happens when a lead comes in
Missed call or web enquiry received
Via phone, form, or direct message
Automatic SMS response sent
Under 60 seconds, with a booking link
Lead routes to booking or follow-up
Books themselves or enters nurture sequence
Every missed call gets an instant SMS response under 60 seconds — with a booking link included. Web form enquiries get the same treatment. You'll never lose a lead to slow response time again.
See the full capture flow →Filling the empty calendar
Local prospects identified in your area
Cold and warm — sourced and qualified for you
Outreach runs on your behalf
Multi-touch sequence — no cold calling from you
Ready leads book directly into your calendar
You show up. The slot is filled.
Most businesses wait for the phone to ring during quiet weeks. TradesDen doesn't wait. We go find the work — sourcing local prospects, running outreach on your behalf, and delivering booked appointments into your calendar before you even know a slot is empty.
See how Fill works →The post-job client journey
Invoice sent by text after job
Client pays online — no chasing
Google review request sent
Timed right, worded right, routed to Google
Reactivation at 30, 60, 90 days
Lapsed clients re-engage. Referrals get asked.
After every job: invoice, review request, and a reactivation sequence that runs itself. Referral asks go out at the right moment. Your existing clients become a growth engine that never sleeps.
See the retention flow →Real results from service businesses running TradesDen. Client names and verified results added as they come in.
I got three callbacks in the first week from leads I thought were completely dead. The follow-up just ran on its own — I didn't do a thing.
Alex
Plumber — Ontario
We stopped chasing invoices. They just get paid now. I didn't change how I work — TradesDen changed everything behind the scenes.
Guru
HVAC — Ontario
Ready to See It?
Dial the number below. You'll reach our back-office live — that's the product, already running. No sales pitch. No 45-minute demo. Thirty seconds and you'll know if it's right for you.
647-584-7766Takes 30 seconds. No commitment required.
Starter plan includes a 7-day free trial. Growth and Expansion plans include a 14-day free trial. No credit card required to start.
Serving service businesses
across North America